I saw your other post about the game not loading so ill work with you on both that issue and this one on this thread.
- When you created your character and played the obstacle course, did you at any time receive a pop up message saying that your computer was having trouble connecting to our server and that your game would not save? If so there were two butons on this pop up, Try Again and Continue. Did you click continue?
- on your other post you said that the game wont load. Can you describe exactly where you are experiencing the problem and what the screen looks like? Are you on a loading screen and the bar is not loading? Do you make it to character creation before this happens?
- What web browser are you using to play the game? Can you try it on Fire Fox or Google Chrome?
- Are you on a Mac or a PC?