Spirit Animals is an epic fantasy adventure told in a seven-book series. Readers can continue the adventure in related online games or apps.
The operator of the Spirit Animals website and related apps is Scholastic Inc. (“Scholastic”, “us”, “we” or similar pronouns), 557 Broadway, New York, New York 10012. We can be reached by phone at (800) SCHOLASTIC or (800) 724-6527 or by e-mail at email@example.com.
While users can enjoy many of the features without registering, users must register in order to access the full set of features offered on the Spirit Animals website and app. Registration lets users save progress, scores and achievements within the Spirit Animals online games and apps. Registered users can also post messages on message boards, chat and send “friend” requests, as described below. To register, users can create a new Spirit Animals account or use an existing username and password from another Scholastic Kids Site.
Users can create a new Spirit Animals account on the Spirit Animals website or in the Spirit Animals apps, and accounts created in one place will work in the other. To create an account, the user picks a username from a list and creates a password. The user also provides an email address. This email address is used to send a one-time email to the user with his or her username and password. The user’s email address is then encrypted or “hashed” using one-way encryption, which is like putting it into a kind of “secret code”, so that the email address cannot be read. We use the hashed email address only for account retrieval as described below.
If a user does not remember his or her account information, the user can click on the “Forgot Your Username or Password” link. At this page, the user is asked to enter the email address that was used to set up the account. We encrypt the email again so we can compare it to our records and find the user’s account. We can then send a password reminder e-mail to the correct address. As soon as the e-mail is sent, we delete the plain-text e-mail address and only keep the hashed address
Users with existing STACKS accounts can sign in to the Spirit Animals using their STACKS usernames and passwords. Forgotten passwords are retrieved the same way they are on The STACKS, by answering a security question established during STACKS registration. When logging into Spirit Animals, users may be given the chance to submit an email address to us for account retrieval purposes, if they choose. The email address would be used as described above under SPIRIT ANIMALS REGISTRATION AND SIGN-IN CREDENTIALS and SPIRIT ANIMALS ACCOUNT RETRIEVAL.
To unlock digital game content and in-game bonuses, users need to provide proof that they have the book. Each physical and digital book has a 10-digit code printed on it. The user is asked to enter the 10-digit code on the website or the app. When the code is submitted, the user is asked to provide two randomly requested words from the book. If the submitted words match the requested words, the digital content for that book is unlocked for the user, and that content is stored with the user’s account. The code itself is not unique and is not associated with the user’s account.
If a user has a problem unlocking digital content, Customer Service can help. Customer Service can be reached at (800) SCHOLASTIC or (800) 724-6527.
The profile is a space on the website and within the apps that acts as a registered user’s public display. The information viewable in this room includes the user’s username, game progress or achievements, digital inventory items (that is, digital goodies that users may collect in the course of playing the game) and other non-personally identifiable in-game usage information. A list of the user’s Spirit Animals message board posts is also in the profile.
Parents may ask to review the personally identifiable information we have collected from their child, ask us to delete their child’s personally identifiable information, or refuse to allow us to continue to use their child’s personally identifiable information by contacting Customer Service at (800) SCHOLASTIC or (800) 724-6527 or writing to us at e-Scholastic, 557 Broadway, New York, NY 10012 , Re: Spirit Animals (for requests related to the Spirit Animals website) or Re: Parent Request for Information (general requests). Parents can also print, complete and return this letter to the specified address. We may ask for verification of identity to ensure that no personally identifiable information is provided to anyone other than the child’s parent or teacher.
Users can sign up for a Spirit Animals e-mail newsletter and email newsletters from other Scholastic kid sites. To send the newsletters, we collect an e-mail address from the user, but we store it separately from the user’s other Spirit Animals account information (though the account and the user’s profile will indicate if the user is signed up for the newsletter). Users must provide a parent’s email address to sign up for the newsletters, so that we can let the parent know the child has signed up, and tell them how to unsubscribe the child from the newsletter(s). Users can unsubscribe from the newsletters at any time. Users do not need to be registered to sign up for newsletters.
Users may be offered the opportunity to go from the website or apps to make book or app-related purchases. These features are gated or otherwise located to limit access to age-appropriate users.
The Spirit Animals digital experience contains free-type, moderated message boards and chat functionality. We take reasonable measures to delete personally identifiable information or objectionable content before messages are posted. We may also post community guidelines within the boards, online games or apps. Messages that do not meet those guidelines may be deleted before or after being posted.
Other ways we strive to keep our Spirit Animals digital community safe and comfortable for all users include:
(1) Messages are allowed through if they contain only words on a “white list” of appropriate words. (2) A filtering system blocks inappropriate phrases and combinations of words which may be appropriate. (3) Users may be able to “block” other users who are behaving inappropriately. If they do, the blocked user’s messages will no longer be visible to the blocking user. (4) Users can “report” other users who are behaving inappropriately. These users may be silenced or banned. (5) Users who behave inappropriately may be silenced or banned, even if another user does not report them. (6) Users are reminded of community guidelines from time to time and in appropriate areas of the website or app.
The online game and app allows a registered user to create a “friend” relationship with another registered user. Friend requests are sent from one user to another. The user who receives the request must accept it for the users to be “friends”. Being friends lets users see their friends’ game progress and message board posts in a “Newsfeed” that has the latest news from their friends, as well as general community news and popular message board posts. Friending also gives users a simple way to invite their friends to join multiplayer games within the Spirit Animals digital experience. Friends cannot send free-type messages to each other, even in the friend request, or communicate with each other in any other way except as described above.
Effective Date: August 11th, 2013.
Updated August 7th, 2014 to add chat, in-app purchasing, friending, app-related information and moderation tools.